Data Accuracy with Disclosures

Tickets with Locations that Require Specific Disclosure or Special Circumstance Tickets.  It is in the interest of both Sellers and ticket buyers to have complete and accurate information about the Tickets that are the subject of each sale transaction. For this reason, Sellers should use the public notes field when creating listings to include all relevant additional information or disclosures.  At a minimum, if Tickets have disclosures printed on them by the issuer, then those disclosures should also be included in the public notes field of the listing.  Examples of typical disclosures include the following:

• Standing Room Only
• Alcohol-Free Section
• Limited View / Obstructed View / Restricted View / Side View
• Wheelchair / Handicapped / ADA Section
  • Wheelchair/Accessible Seats. Tickets that are designated as Wheelchair or Handicapped-Accessible may be listed provided it is properly disclosed. You may designate a ticket group as Wheelchair or Accessible by including the any of the following words in the public notes:
    • wheelchair, wheel chair, handicapped, Handicap

When selling Tickets with wheelchair, obstructed, limited or restricted views, Sellers must include this information in clear and unqualified text in the public notes field of the listing. It is prohibited for Sellers to qualify any of these descriptions with any type of phrases such as “View is Limited, but seats are still good” or “View Obstructed, pole is slightly in the way.” Moreover, “Full View” is prohibited from being used as a description in the public notes field of the ticket, since this implies that Tickets that don’t have this description might not be “full view”. Below are the authorized descriptors for some of these types of limited or special seating:

• Wheelchair (“WC” is not acceptable)
• Standing Room Only (“SRO” is not acceptable)
• Limited View (“LV” is not acceptable)
• Obstructed View (“OV” is not acceptable)
• Side View (“SV” is not acceptable)
• Restricted View (“RV” is not acceptable)

1. Additional Fees.  If a Seller intends to charge any additional fees to the buyer of any Ticket, then those fees must be clearly stated in the Ticket listing.
2. Age Restrictions.  If a Ticket has age restrictions, then those restrictions (including all relevant details) must be included in the listing, in the public notes field. Examples of these notes include the following:
   • “Must be 18 years of age or older”
   • “Must be 21 years of age or older”
   • “Youth ticket for 14 years of age and under”

Note:  If, in any Ticket listing, a Seller changes the designation of the Section or Row name from the precise designation on the Ticket to facilitate mapping to the venue maps of online marketplaces, any such change is done at the Seller’s risk and may result in cancellations and/or penalties, in Company’s discretion.  (For example:  if a Wheelchair seat location is located in a row designated as Row X-WC on the Ticket, and the Seller changes the Row designation in the listing to read “Row X” to facilitate mapping on marketplace venue maps.)