Data Accuracy in Listings

1. Sellers must include the Section and Row in all listings.  (It is not permissible to list “TBA” or “TBD” or a range of sections or rows.)
2. For any venues where section numbers are used in more than one level or area (e.g. “Field 6” “Plaza 6”, “Club 6”, etc.), Sellers must provide all relevant information to describe the location accurately.
3. Listings for theater Tickets must include a specific section descriptor or designation (e.g., Orchestra Left, Mezzanine Right, Balcony Center, etc.).  Abbreviations must follow customary standards (e.g., Orch L, Mezz R, Balc C, etc.).  It is not acceptable to specify only the general section (e.g., Mezzanine), without also including the location descriptor (e.g.,, Left, Center, or Right).
4. Tickets that are not for a specific seat (e.g., “General Admission” or “Standing Room Only”) must note this limitation in both the location and public notes fields.
5. Text descriptions should be limited to a concise and accurate description of the key information for the Ticket that is being sold (e.g., event name, date, time, seat location).  Sellers are prohibited from including any vague, extraneous or misleading text, such as explanations, sales or marketing copy, calls to action, etc. Here are some examples of extraneous, prohibited text descriptions:
   1. General Admission (GA) ticket listing that states: “Gets you access to the front ”
   2. Section 401, Row A Ticket listed as “FRONT ROW SEATS!!!”
   3. Mid-Floor Section 6, Row 1, listed as “Front Row ”
6. Listings for “piggyback seating” are prohibited. (“Piggyback seating” means seats listed in a single group that are located in front of or behind each other, rather than contiguous in the same row.)
7. For playoff Tickets where game dates and times may not be known at the time of sale, Sellers must be as specific as possible in the public notes field of all listings; and, at a minimum, must include the playoff round and game number (e.g., “Round 1, Home Game 3). (The rationale behind this policy is that the public notes field should be used to include information to enable reasonable ticket buyers to understand which game they are purchasing Tickets for.)
8. Additional Fees.  If a Seller intends to charge any additional fees to the buyer of any Ticket, then those fees must be clearly stated in the Ticket listing.
9. Age Restrictions.  If a Ticket has age restrictions, then those restrictions (including all relevant details) must be included in the listing, in the public notes field. Examples of these notes include the following:
   1. “Must be 18 years of age or older”
   2. “Must be 21 years of age or older”
   3. “Youth ticket for 14 years of age and under”

Note:  If, in any Ticket listing, a Seller changes the designation of the Section or Row name from the precise designation on the Ticket to facilitate mapping to the venue maps of online marketplaces, any such change is done at the Seller’s risk and may result in cancellations and/or penalties, in Company’s discretion.  (For example:  if a Wheelchair seat location is located in a row designated as Row X-WC on the Ticket, and the Seller changes the Row designation in the listing to read “Row X” to facilitate mapping on marketplace venue maps.)