*Please submit onboarding documents HERE, and we will have the business and onboarding team review.
Basic Rules
- Seller must have a valid business entity (e.g., corporation, LLC, etc.) that is registered and/or qualified to do business in the applicable jurisdiction(s).
- Seller must provide Company with the relevant tax form required by the Internal Revenue Service (W-9 for US taxpayers, W-8 for non-US taxpayers).
- Seller must provide Company with a working business phone number and email address.
- Seller must have specified regular business hours during which Seller will have an employee available to answer phone calls and emails.
- Seller must have sufficient staff that are available to deliver Tickets (whether electronically or in hard stock format).
- Seller must maintain an active account with an approved sales automator, and ensure that sale automation and fulfillment is enabled for all orders.
- Seller must comply with all applicable laws. If and where required by law, Seller must have a valid ticket reseller’s license.
- Upon Company’s request, Seller must provide Company with three (3) professional references from established ticketing professionals who (i) are existing clients of the Company, and (ii) have bought Tickets from and/or sold Tickets to Seller within the last six (6) months.
- At all times, Seller must conduct business in a professional and respectful manner in relation to the Company and all others who use the Services.
- Seller should manage its accounts on a daily basis, and follow best practices in conducting business.
- Seller must comply with the National Association of Ticket Sellers (NATB) Code of Ethics, available at https://www.natb.org/why-natb/.
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